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Simply Meet — Privacy Policy

Effective Date: LEGAL-REVIEW: set when published
Last Updated: May 1, 2026

Simply Meet ("Simply Meet," "we," "us," or "our") is operated by LEGAL-REVIEW: Legal entity name, e.g. Fulcrologic, LLC, a LEGAL-REVIEW: state and entity type. This Privacy Policy describes how we collect, use, share, and protect information when you use the Simply Meet application, website, and related services (together, the "Service").

This policy is written in plain language. If anything here is unclear, email us: privacy@simplymeet.world.

The short version

1. Who this policy covers

This policy covers:

This policy does not cover:

2. Who can use Simply Meet

The Service is for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a child under 18 has provided us information, contact privacy@simplymeet.world and we will delete it.

3. What we collect

3.1 Information you give us

DataPurposeRequired?
Email addressAccount sign-in; receipts; safety noticesYes
Password (hashed)Sign-inYes (unless using Apple/Google sign-in)
Display nameShown to other members on your profileYes
Date of birthAge gate (18+ only) and age filtersYes
Gender, orientationShown on profile; used for matching filtersOptional
Height, interestsShown on profile; used for matching filtersOptional
Profile photosShown on profile after moderationYes (at least one)
Written profile contentShown on profileOptional
Introduction messagesDelivered to the recipientGenerated by you
Chat messagesDelivered to the other partyGenerated by you
Event RSVPsRecorded so event hosts can see attendanceGenerated by you
Complaints / reportsReviewed by our moderation teamGenerated by you

3.2 Information we collect automatically

DataPurpose
Approximate location (city / region)Show nearby members and events
Device info (model, OS version)Diagnostics; crash reporting
IP addressSecurity (rate-limiting, fraud detection)
Device push token (APNs / FCM)Deliver push notifications
App crash logsDiagnostics — see §6 third parties
Timestamps of app usageSecurity auditing
Session/auth token (cookie / JWT)Keep you signed in

We do not collect:

3.3 Information we compute on your behalf

Derived dataHow it's used
Credit balance (tied to your email)Determines how many introductions you can send
Safety score per message (moderation)Routes risky messages to admin review
Show-up rate and reputation scoreDisplayed as a reputation indicator to members

4. Why we collect it (lawful bases)

  1. Performance of a contract: to run your account, deliver introductions and chats, and process payments.
  2. Legitimate interests: to detect fraud, moderate harmful content, and keep members safe.
  3. Legal obligation: to comply with law-enforcement requests, AML rules for payout processing, and to retain transaction records for the period required by tax and consumer-protection law.
  4. Consent: for optional processing such as marketing emails, where you can withdraw consent any time.

For users in the EU / UK, the above map to GDPR Articles 6(1)(b), 6(1)(f), 6(1)(c), and 6(1)(a) respectively.

5. How we use your information

5.1 Aggregate, anonymous statistics

We compute aggregate statistics over our user base — for example, the general regions where our members live — to decide where to place real-world advertising (such as physical or geographic ad buys) to make more people aware of the app. This is completely anonymous: counts and trends across the population, never user-specific detail. No individual user's identity, profile, or activity is shared with any advertising platform or third party.

5.2 What we do NOT use your information for

6. Third parties we share with

We share only the minimum needed for each third party to do its job. We have signed data-processing agreements with each processor below as required under GDPR / UK GDPR. We do not sell personal information, and we do not "share" personal information for cross-context behavioural advertising under the CCPA definition.

Third partyWhat we shareWhyTheir policy
ApplePurchase tokens; APNs push tokensIn-app credit purchases; push deliverylink
GooglePurchase tokens; FCM push tokens; Google Sign-In identifier (if you use it)Same, plus sign-inlink
StripeEmail, payout account info (for referral earnings)Referral/payout processinglink
Amazon Web ServicesAll app data (encrypted at rest)Hosting of our servers and storagelink
Firebase (Google)Device tokens; message metadataPush notifications for Androidlink
SentryCrash stack traces; exception type/message; device OS + SDK version; release build ID; scrubbed request path. No email, name, message text, chat content, auth tokens, or request body is sent. PII keys are replaced with [scrubbed] before transmission.Crash and performance diagnosticslink
Moderation LLM (Z.AI GLM)Message and profile content at the moment of a safety checkSafety screeningLEGAL-REVIEW: confirm Z.AI policy link

7. Data we show to other members

Other Simply Meet members can see, on your profile: display name, photos, age, gender, orientation, height (if set), interests, written profile content, approximate distance from them, and your reputation score.

Other members cannot see: your email, phone, exact location, date of birth (only age), message contents with anyone other than them, or purchase history.

8. Your rights

Regardless of where you live, you have these rights:

For users in California, the CCPA/CPRA additionally gives you the right to opt out of the sale or sharing of personal information. We do not sell or share your personal information for cross-context behavioural advertising, so this right is already honoured by default.

To exercise any right, use the in-app controls where available, or email privacy@simplymeet.world from the email address on your account. We respond within 30 days (EEA / UK) or 45 days (California), as required by law.

9. Account deletion

You can delete your account from inside the app: Profile → Delete Account. On confirmation:

  1. Your profile is immediately removed from search and discovery.
  2. Your messages stop being delivered.
  3. Within 7 business days, all information you have ever submitted to us — profile, photos, messages, RSVPs, and any other personal data — is completely purged from our systems, including backups. This deletion is permanent and irreversible after the 7-business-day window.
  4. Purchase credits tied to your email are preserved (intentional) — if you ever come back with the same email, they are restored. If you also wish your purchase records deleted, say so in your deletion request and we will purge them subject to mandatory tax-record retention (§10).
  5. Safety records related to reports filed against you are anonymised and retained for audit purposes as required by law.

10. Data retention

CategoryRetention
Account profile and photosUntil deletion, then purged within 7 business days
Chat messagesFor the duration of the conversation; purged within 7 business days after account deletion
Payment transaction records7 years (tax and consumer-protection law)
Moderation reports filed against youRetained pseudonymously for up to 3 years for safety audit
Push tokensDeleted immediately when FCM/APNs returns "unregistered"
Session/auth tokensDeleted on sign-out or after 30 days of inactivity
BackupsRotated within the 7-business-day deletion window
Credit balance (by email)Indefinite — intentional, see §9

LEGAL-REVIEW: Confirm 7-year payment-record retention against the jurisdictions in which you operate. Some EU member states require 10 years.

11. International data transfers

Our infrastructure is hosted on Amazon Web Services. If you are in the European Economic Area, the United Kingdom, or Switzerland, your data may be transferred to the United States. When it is, we rely on Standard Contractual Clauses approved by the European Commission and UK ICO as our transfer mechanism. LEGAL-REVIEW: If the AWS region is an EU region, say so here.

12. Security

No system is perfectly secure. If you become aware of a security issue, email security@simplymeet.world.

13. Children

Simply Meet is for adults 18 and older. We do not knowingly collect information from children. If we learn that we have collected information from someone under 18, we delete it.

14. Changes to this policy

We will post material changes here and, for significant changes, email active accounts. Continued use after a change means you accept the updated policy. The "Last Updated" date at the top of this document always reflects the most recent change.

15. Contact

Postal address: LEGAL-REVIEW: Registered business address